911 system fixed after problem sent Santa Fe hiker’s calls misrouted to wrong number

SANTA FE, N.M. — Authorities say a programming error on cell phone towers misrouted 911 calls from a lost hiker who died in a rescue helicopter crash last month, but the problem has been corrected.

Japanese hiker lost in New Mexico dialed 911 repeatedly for help, but calls were misrouted

ALBUQUERQUE, N.M. — A lost hiker who was killed in a helicopter crash after her rescue last week called 911 repeatedly, but was initially routed to non-emergency lines lacking the technology to help locate her, authorities said.