American Airlines to pay employees $150 as reward for customer service score
American employees get $150 for customer service Mass. gov names new transportation team with majority of members from expiring transit boards
New Mass. transport team looks a lot like old one Telecom provider FairPoint files for Ch. 11 bankruptcy protection, lenders agree to cut debt
FairPoint phone company files for bankruptcy Chrysler dealers are learning customer service standards, but won’t see new model lineup yetDETROIT — Chrysler Group LLC dealers across the country are being schooled on the company’s customer service expectations this week but won’t get a glimpse of the company’s new model lineup. Southwest reaches tentative contract that would give raises to 5,300 customer-service repsDALLAS — Southwest Airlines Co. said Tuesday it reached a tentative agreement to give pay raises to about 5,300 customer-service employees. Southwest reaches tentative contract with pay raises for 5,300 customer-service repsDALLAS — Southwest Airlines Co. says it has reached a tentative agreement that gives pay raises to customer-service employees. |